Phase 4 – Closed Beta / Soft Launch
Ziele: 60–80 Testmember onboarden, Event-Zyklus stabilisieren, Support & Ticketing unter Last validieren.
Key Workstreams
- Invite-Only Campaign (Waiting List + Referral Codes) → Discord Slots füllen.
- Ticket Tool produktiv inkl. Website-Formular-Bridge, SLA-Reporting.
- Zwei größere Signature-Events (z. B. Friday Fun Night, Ladder Kickoff).
- Game Server Loadtest (node01) mit 30+ Concurrency + failover drills.
Economic Focus
- Kosten/Nutzer analysieren; Break-even-Szenarien für node02.
- Start Supporter Guild Pre-Sales (Founders Packs, Early VIP) zur Kosten-Dämpfung.
Check / KPIs
- ≥70 aktive Member, 2 Signature-Events ≥25 Teilnehmer.
- Ticket-SLA < 12h, 90 % Zufriedenheit (Ticket Feedback Form).
- Node01 Loadtest stable, Monitoring Alerts <2 false positives/Woche.
Milestones & Owners
| Deliverable | Owner |
|---|---|
| Invite Campaign (Landing + Referral Codes) | Growth Captain |
| Ticket Tool Full Launch + SLA Dashboard | Player Support Lead + Ops Captain |
| Signature Event #1 (Friday Fun Night) | Event Producer |
| Signature Event #2 (Ladder Kickoff) | Event Producer |
| Loadtest Report (node01, 30+ concurrency) | Server Pilot |
| Supporter Guild Pre-Sales Offer | Growth Captain + Supporter Lead |
Notes
- Erstelle Soft-Launch Retros in Forum/Notion, highlight Learnings für Phase 4.
- Update Server Setup mit Loadtest Results und Capacity planning.